G\u0130R\u0130\u015e<\/b><\/p>\n
<\/p>\n
Ticaret Bakanl\u0131\u011f\u0131 taraf\u0131ndan \u00f6zellikle T\u00fcketicileri ve Sat\u0131c\u0131lar\u0131 ilgilendiren Garanti Belgesine ve Sat\u0131\u015f Sonras\u0131 Hizmetlere ili\u015fkin y\u00f6netmelikte \u00f6nemi hayli y\u00fcksek de\u011fi\u015fiklikler yap\u0131lm\u0131\u015f olup ilgili d\u00fczenlemeler 01.01.2021 tarih ile beraber y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015f bulunmaktad\u0131r. \u00d6ncelikle belirtmemiz de fayda var ki, yap\u0131lan de\u011fi\u015fikliklerin en \u00f6nemli taraf\u0131 ilgili belgelerin dijital ortamda yani kal\u0131c\u0131 veri saklay\u0131c\u0131 arac\u0131l\u0131\u011f\u0131yla T\u00fcketiciye iletilmesinin \u00f6n\u00fcn\u00fcn a\u00e7\u0131lm\u0131\u015f olmas\u0131 olup teknolojiye y\u00f6nelmi\u015f olan d\u00fcnyada ilgili yenilik b\u00fcy\u00fck \u00f6nem arz etmektedir.\u00a0<\/span><\/p>\n <\/p>\n Garanti belgesi ve servis fi\u015fleri kanun ile korunan T\u00fcketici i\u00e7in \u00e7ok de\u011ferli belgeler olup yap\u0131lan de\u011fi\u015fiklere a\u015fa\u011f\u0131da yer vermi\u015f bulunmaktay\u0131z.\u00a0<\/span><\/p>\n <\/p>\n GARANT\u0130 BELGES\u0130 Y\u00d6NETMEL\u0130\u011e\u0130NDE YAPILAN DE\u011e\u0130\u015e\u0130KL\u0130KLER<\/b><\/p>\n <\/p>\n \u0130lk olarak \u201ckal\u0131c\u0131 veri saklay\u0131c\u0131\u201d kavram\u0131 y\u00f6netmelik kapsam\u0131na al\u0131nm\u0131\u015f ve kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131; T\u00fcketicinin kendisine g\u00f6nderilen bilgiyi, bu bilginin amac\u0131na uygun olarak makul bir s\u00fcre incelemesine elverecek \u015fekilde kaydedilmesini ve de\u011fi\u015ftirilmeden kopyalanmas\u0131n\u0131 sa\u011flayan ve bu bilgiye aynen ula\u015f\u0131lmas\u0131na imk\u00e2n veren k\u0131sa mesaj, elektronik posta, internet, disk, CD, DVD, haf\u0131za kart\u0131 ve benzeri her t\u00fcrl\u00fc ara\u00e7 veya ortam olarak tan\u0131mlanm\u0131\u015ft\u0131r.\u00a0<\/span><\/p>\n <\/p>\n Kal\u0131c\u0131 veri saklay\u0131c\u0131 kavram\u0131 y\u00f6netmelik kapsam\u0131na al\u0131nmadan \u00f6nce, garanti belgesi sadece T\u00fcketiciye k\u00e2\u011f\u0131t \u00fczerinde verilmesi zorunlu iken y\u00f6netmeli\u011fin be\u015finci maddesinin ikinci f\u0131kras\u0131nda yap\u0131lan de\u011fi\u015fiklik ile beraber art\u0131k garanti belgesi k\u00e2\u011f\u0131t \u00fczerinde yaz\u0131l\u0131 olarak veya kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla verilebilecektir. E\u011fer ki T\u00fcketici k\u00e2\u011f\u0131t \u00fczerinde yaz\u0131l\u0131 olarak verilmesini talep ederse sat\u0131c\u0131n\u0131n garanti belgesini yaz\u0131l\u0131 olarak da vermesi zorunlu hale getirilmi\u015ftir. B\u00f6ylelikle T\u00fcketiciye iki hak tan\u0131nm\u0131\u015f olup dijital ortamda garanti belgesi sunulmas\u0131 zorunlu hale gelirken talep etmesi halinde yaz\u0131l\u0131 olarak da verilmesi zorunlu hale getirilmi\u015ftir. Bunun en \u00f6nemli sonucu yaz\u0131l\u0131 olarak verilen garanti belgesini kaybeden t\u00fcketicilerin ileride ya\u015fayabilece\u011fi s\u0131k\u0131nt\u0131lar\u0131nda \u00f6n\u00fcne ge\u00e7ilmi\u015f olmas\u0131d\u0131r.<\/span><\/p>\n <\/p>\n Y\u00f6netmelikle de\u011fi\u015fiklik yap\u0131lmadan \u00f6nce sadece yaz\u0131l\u0131 olarak verilen garanti belgelerinde imza ve ka\u015fe zorunlulu\u011fu bulunurken dijital ortamda verilen belgelerde ka\u015fe ve imza \u015fart\u0131 bulunmamaktad\u0131r. Yaz\u0131l\u0131 olarak verilen garanti belgesinde sat\u0131c\u0131n\u0131n ilgili belgeyi sundu\u011funa ili\u015fkin ispat y\u00fck\u00fcn\u00fcn sat\u0131c\u0131da oldu\u011fu hususu elektronik ortamda sunulan garanti belgesi i\u00e7inde aynen korunmaya devam etmi\u015ftir. \u0130lgili onay yaz\u0131l\u0131 olarak al\u0131nabilece\u011fi gibi kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla da al\u0131n\u0131labilecektir.\u00a0<\/span><\/p>\n <\/p>\n SATI\u015e SONRASI H\u0130ZMETLER Y\u00d6NETMEL\u0130\u011e\u0130NDE YAPILAN DE\u011e\u0130\u015e\u0130KL\u0130KLER<\/b><\/p>\n <\/p>\n Sat\u0131\u015f Sonras\u0131 Hizmetler Y\u00f6netmeli\u011finde de Garanti Belgesi Y\u00f6netmeli\u011fine paralel de\u011fi\u015fikliler yap\u0131lm\u0131\u015f olup Kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 kavram\u0131 i\u015fbu y\u00f6netmelik kapsam\u0131na da al\u0131nm\u0131\u015f ve yine burada da <\/span>T\u00fcketicinin kendisine g\u00f6nderilen bilgiyi, bu bilginin amac\u0131na uygun olarak makul bir s\u00fcre incelemesine elverecek \u015fekilde kaydedilmesini ve de\u011fi\u015ftirilmeden kopyalanmas\u0131n\u0131 sa\u011flayan ve bu bilgiye aynen ula\u015f\u0131lmas\u0131na imk\u00e2n veren k\u0131sa mesaj, elektronik posta, internet, disk, CD, DVD, haf\u0131za kart\u0131 ve benzeri her t\u00fcrl\u00fc ara\u00e7 veya ortam\u0131 olarak tan\u0131mlanm\u0131\u015ft\u0131r.\u00a0<\/span><\/p>\n <\/p>\n Yap\u0131lan de\u011fi\u015fiklikler ile beraber burada da dijitalle\u015fen d\u00fcnyaya uygun bir sistem olu\u015fturulmu\u015f ve art\u0131k servis fi\u015flerinin elektronik ortamda verilmesinin \u00f6n\u00fc a\u00e7\u0131lm\u0131\u015ft\u0131r. T\u00fcketicinin talebi halinde yaz\u0131l\u0131 olarak da kendisine verilmesinin zorunlulu\u011fu \u00fczerinde durularak bu belgelerin T\u00fcketiciye verildi\u011fine ili\u015fkin ispat y\u00fck\u00fc Sat\u0131c\u0131da bulundu\u011fu i\u00e7in Y\u00f6netmelik T\u00fcketiciden onay al\u0131nmas\u0131n\u0131 \u015fart ko\u015fmu\u015f olup ilgili onay yaz\u0131l\u0131 olarak veya kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla al\u0131nabilecektir. <\/span><\/p>\n <\/p>\n Avukat Melodi Olcay \u00c7etiner<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" G\u0130R\u0130\u015e Ticaret Bakanl\u0131\u011f\u0131 taraf\u0131ndan \u00f6zellikle T\u00fcketicileri ve Sat\u0131c\u0131lar\u0131 ilgilendiren Garanti Belgesine ve Sat\u0131\u015f Sonras\u0131 Hizmetlere ili\u015fkin y\u00f6netmelikte \u00f6nemi hayli y\u00fcksek de\u011fi\u015fiklikler yap\u0131lm\u0131\u015f olup ilgili d\u00fczenlemeler 01.01.2021 tarih ile beraber y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015f bulunmaktad\u0131r. \u00d6ncelikle belirtmemiz de fayda var ki, yap\u0131lan de\u011fi\u015fikliklerin en \u00f6nemli taraf\u0131 ilgili belgelerin dijital ortamda yani kal\u0131c\u0131 veri saklay\u0131c\u0131 arac\u0131l\u0131\u011f\u0131yla T\u00fcketiciye iletilmesinin […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[42,43],"tags":[],"class_list":["post-4165","post","type-post","status-publish","format-standard","hentry","category-sirketler-ve-ticaret-hukuku","category-yasal-mevzuata-uyum"],"acf":[],"_links":{"self":[{"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/posts\/4165"}],"collection":[{"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/comments?post=4165"}],"version-history":[{"count":1,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/posts\/4165\/revisions"}],"predecessor-version":[{"id":4166,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/posts\/4165\/revisions\/4166"}],"wp:attachment":[{"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/media?parent=4165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/categories?post=4165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/old.cukurpartners.com\/tr\/wp-json\/wp\/v2\/tags?post=4165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}